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Frequently Asked Questions

Answers to our most frequently asked questions

To protect you we carry both General Liablity and Worker’s Comensation. We don’t just say it we prove it by providing a copy to each customer in our Customer Project Book.

We Have partnered with Hearth Financial group to offer responsible financing to our customers. Each customer who qualifies receves multple offers, allowing them to pick the one that best suits their needs, many customers will also receive 0% Credit Card offers.

Heritage painting has been proudly serving the Tipton/Kokomo/Indianapolis areas for over 10 years because our past customers continue to come back again and again.

We are very selective in hiring our painters. Most of our painters, especially our crew leaders, have been with us for years. I trust them in the homes of my own friends and relatives.

We make certain to remove all loose and flaking paint from all surfaces. Often, this is done by pressure washing or manually scraping. Sometimes, surfaces have to be scuffed up, abraded, profiled, or even primed to guarantee adhesion. That’s why we take our time where it counts – in the preparation.

We offer a three-year guarantee on all projects. So, if you notice an issue – small or large – please call our office. We strive to create “Clients for life,” so the fact is you can call us any time after your project has been completed!

We use Sherwin-Williams paints because we have a strong relationship with the brand and they produce quality products. This means if there is ever a manufacturing defect, we know that Sherwin-Williams paints will stand behind our work – and your project. However, we do make exceptions when there are superior products in specific situations or if our customers have a strong product preference.

Sure thing! In fact, on our facebook page or google page, you’ll find a few already!

We take a 10% deposit to get the job set on the schedule and the rest of the payment at the end of the project when it is completed! The only exceptions are when specialty products, such as epoxies or other items, are ordered directly from a manufacturer.

An aerial shot of a large house with a black roof, white siding on the upper floor, and brick siding on the ground level.

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